Frequently Asked Questions

Q: What is an Installment Loan?
A: An Installment Loan allows you to pay for your loan over a longer period of time than your traditional Payday Loan. Our Installment Loan product allows you to repay the loan in scheduled payments that are generally equal in amount (last payment may vary slightly). Your Installment Loan can be repaid early, which will save you interest.

Q: How do I qualify for an Installment Loan?
A: Qualifying for an Installment Loan is easy. We do not perform credit checks, so even if you have bad credit, no credit, or a past bankruptcy you can still qualify. You do not need collateral to qualify for your loan. These are the only requirements:
 -Be currently employed or receive a regularly recurring income.
 -Your take home pay is at least $1,000 per month if employed or $800 per month on a fixed income.
 -You have a checking account.
 -Your paycheck is direct deposited.

Q: How long does it take to get approved?
A: Customers typically receive loan approval within a few hours of applying, and generally receive their money the next business day. Your cash will be electronically deposited into your checking account.

Q: Is there an application fee?
A: No. You will not be charged to apply for an Installment Loan, whether or not you are approved. Plus, with our satisfaction guarantee, you won't be charged any interest or fees if you change your mind about the loan and return the principal amount prior to the close of business on the business day immediately following the date of the Customer Agreement. Thereby, you may rescind the transaction by the close of the following business day at no cost.

Q: Is my application secure and confidential?
A: The online loans application is confidential, and your personal information will be treated accordingly. We take our customers' desire for privacy in managing their personal finances very seriously. Click here to read our Privacy Policy.

Q: How often can I get an Installment Loan?
A: You can apply for a new loan immediately after your loan is paid off. We generally recommend that you wait 3 business days to reapply. We encourage all our clients to keep in mind that an Installment Loan is only a short-term answer to an urgent cash need, and to use these loans responsibly. Installment Loans should not be used repeatedly to deal with continuing budgeting issues. If you need additional help with credit, budgeting or debt management, please call the National Foundation for Credit Counseling at 1-800-388-2227.

Q: How is my loan amount determined?
A: If approved; the amount you may borrow will depend upon your take home income and various underwriting criteria.

Q: When will the loan be due?
A: Schedule of payments vary according to size of loan and other factors. Please refer to your personal loan document. You may also pay back your loan early without prepayment penalties.

Q: What if I can't repay the Installment Loan in full on my due date?
A: We have different payment options available for our customers:
 1. Paying the loan in full on the maturity date listed on your loan agreement*.
 2. Paying the finance fee and a portion of the principle on or before the maturity date*.
 3. Paying only the finance fee on the maturity date*.

* Some additional terms and conditions may apply. Please ask your loan consultant about all of the repayment options.

Big Valley Financial is a Tribal enterprise, wholly owned and operated by the Big Valley Band of Pomo Indians, a federally-recognized American Indian tribe and sovereign government. Any Agreement entered into as a result of this Application shall be governed by applicable Tribal and federal law. This web site's contents do not signify a solicitation or offer for check advances in all states. Areas of operation may change with or without notice. Services mentioned on this site may or may not be available in your particular state. Each aspect of, communication, and transaction, with/on this site will be deemed to have occurred in Big Valley Financial's Big Valley Band of Pomo Indian Reservation offices, regardless of the location where you are accessing or viewing this site. All content, existing and/or submitted to and in association with this site will be considered Big Valley Financial's copyrighted property. All communications with the company are deemed confidential. Any unauthorized reproduction, distribution, or disclosure is prohibited without the company's express written consent.